Communication Skills

Assessment Rubrics

C1. Read, observe, and listen with comprehension and critical perception

Exceeds Expectations

  • Understands fully the concepts presented
  • Expands on or evaluates themes and arguments, and connects them to existing knowledge
  • Consistently analyzes and evaluates the credibility of sources

Meets Expectations

  • Understands basic meaning of the concepts presented
  • Follows themes and arguments, and connects them to existing knowledge
  • Generally analyzes and evaluates the credibility of sources

Does Not Meet Expectations

  • Misunderstands basic meaning of the concepts presented
  • Fails to follow basic themes or arguments and is not able to connect them to existing knowledge
  • Fails to recognize the credibility of sources

C2. Communicate clearly, precisely, and in a well-organized manner

Exceeds Expectations

  • Shows evidence of a clear, assertive, insightful thesis, controlling idea, main point, or argument
  • Demonstrates creative and/or effective command of discipline-appropriate structure
  • Each section develops a main idea carefully, makes thorough use of appropriate examples and evidence, and has a logical relationship to other paragraphs and sub-points
  • Shows special attention to audience needs in providing background information, such as using advanced command of discipline's conventions
  • Consistently employs effective transitions between ideas
  • Consistently follows standards for academic communications; shows creativity in application of these standards

Meets Expectations

  • Shows evidence of a basic thesis, controlling idea, main point, or argument
  • Uses structure appropriate to the discipline
  • Each section develops a main idea, offers examples and evidence, and suggests some relationship to other paragraphs and sub-points
  • Includes necessary background information for intended audience
  • Generally employs some form of transition between ideas
  • Generally follows standards for academic communications

Does Not Meet Expectations

  • Has no clear thesis, controlling idea, main point, or argument
  • Fails to use structure appropriate to the discipline
  • Each section is unrelated to other paragraphs or sub-points and offer inadequate or inappropriate examples and evidence
  • Does not consider intended audience for the communication
  • Fails to employ transition between ideas
  • Fails to use or violates standards for academic communications

C3. Demonstrate a large and varied vocabulary

Exceeds Expectations

  • Consistently addresses audience appropriately given purpose of writing or speaking
  • Consistently identifies the correct meaning of words within the context
  • Consistently uses a rich and varied vocabulary to convey ideas
  • Consistently uses correct/appropriate word choice and discipline-specific terminology

Meets Expectations

  • Addresses audience given purpose of writing or speaking
  • Generally identifies the correct meaning of words within the context
  • Uses a varied vocabulary to convey ideas, using little ineffective repetition or limited diction
  • Generally uses correct/appropriate word choice and discipline-specific terminology

Does Not Meet Expectations

  • Does not consider audience or purpose of writing or speaking
  • Incorrectly identifies the correct meaning of many words within the context
  • Relies on repetition or limited diction to convey ideas
  • Misuses discipline-specific terminology or basic vocabulary

C4. Recognize and use a variety of communication forms and styles

Exceeds Expectations

  • Recognizes and uses rhetorical forms consistently, appropriately, and effectively
  • Recognizes and uses non-literal expression appropriately and effectively

Meets Expectations

  • Shows familiarity with a variety of rhetorical forms both as a creator and as intended audience
  • Recognizes non-literal expression, but use may not always be appropriate

Does Not Meet Expectations

  • Does not understand or choose effective rhetorical forms
  • Does not understand the concept of non-literal expression

C5. Use computer technologies for communication

Exceeds Expectations

  • Integrates the results from multiple software programs into a single presentation of complex information
  • Communicates information using advanced features of web pages and/or presentation software
  • Successfully used some of the non-basic features of email programs (such as sending and receiving attachments, setting up group email lists, or organizing mailboxes)

Meets Expectations

  • Correctly matches types of software to communication tasks and applies individual software programs to appropriately communicate information
  • Communicates information using basic features of web pages and/or presentation software
  • Successfully used email for communication and follows basic rules of email etiquette ("netiquette") in communications

Does Not Meet Expectations

  • Selects inappropriate types of software for communicating information or is unable to use a computer to communicate or compile information
  • Unable to communicate information using web pages and/or presentation software
  • Does not use basic email for communication or fails to follow basic email etiquette ("netiquette") in communications