LSS Contacts

Library Support Services (LSS), a branch of the UW Colleges Central Office, is located on the campus of UW-Fond du Lac. LSS provides centralized acquisitions, cataloging, electronic resources, and automated systems support services to the 13 UW Colleges libraries.

LSS Staff Contact Information:

Cheryl Nessman, Director / Systems / Eresources / ILL  (920) 929-1307cheryl.nessman@uwc.edu

Tina Duehring, Acquisitions / Serials (920) 929-1305 tina.duehring@uwc.edu

Yvonne Niesen, Cataloging Librarian / Resource Sharing (920) 929-1302 yvonne.niesen@uwc.edu

Kerry Sehloff, Cataloging / ILL  (920) 929-1304  kerry.sehloff@uwc.edu

Group E-mail list (use this if unsure of whom to contact, or if message is urgent): lss@uwc.edu

Always try to send urgent questions to more than one person in LSS, please! 

Who Do I Contact?

Acquisitions Questions:

Budget transfers, Account balances:  Tina, Cheryl

Damaged materials, returns:  Tina

Baker & Taylor’s Title Source 3: Tina, Cheryl

E-resources: Cheryl

EbscoNet:  Tina

Library Support Collection:  Cheryl

Purchasing cards:  Tina

Serials orders:   Tina, Cheryl

Standing orders: Tina, Yvonne

ALMA orders, vendors, purchase orders, invoices, ledger balances:  Tina

WISDM2:  Tina

YBP’s GOBI3:  Tina, Cheryl

Automation Questions:

ILLiad patron files:  Cheryl

ILLiad reports:  Cheryl

ILLiad technical questions:  UWC-Inter-library Loan mailing list

ILLiad functional questions:  UWC-Inter-library Loan mailing list

OpenURL (Alma):  Cheryl

Resource Sharing:  Cheryl

Alma:  Tina, Cheryl

Cataloging/Database Management Questions:

Books (call numbers, item types, holding/item records, rush, etc.):  Kerry

General database maintenance:  Kerry, Yvonne

Media, serials, e-resources (call numbers, item types, holding/item records, LDRs, 856 hot links, rush, etc.):  Yvonne

Adds/Withdrawals:  Yvonne

Items Received at LSS or In Process for a long period of time: Kerry, Yvonne

DIN Funds/DIN Plan:   Cheryl

E-Resource Questions:

Access troubleshooting:  Cheryl

Licenses:  Cheryl (see our new Licensing & Copyright page on the TAP site)

Proxy server problems:  Cheryl

Database pages:  Cheryl

Library Support Collection:  Cheryl

Statistical Information/Academic Library Survey:  Cheryl

Supplies:

Barcodes:  Kerry, Tina

Security Strips:   Kerry, Tina

Theft Stickers:  Kerry, Tina

WiLS/Minitex Webinar Registrations: Cheryl

 

Other Sources of Information                              

TAP (The Answer Place) Intranet Site  (Login using your network login and password.)